You'll find some of the same steps listed previously in this article, with others that may apply to your situation.
But we can walk you through some steps to try to avoid losing data before you reset your account. If you've forgotten your Master Password, you may need to reset your account, which erases all the data you've saved in Dashlane. No one at Dashlane knows your Master Password, and we can't send you your password if you forget it. For security reasons, Dashlane never stores or shares your Master Password. You need your Master Password to verify your identity and access your data. You can also try uninstalling and then reinstalling our app on the device where you're having a problem logging in.Īfter each step, try to log in to Dashlane again. Google Chrome | Microsoft Edge | Firefox | SafariĬlear cache, cookies, and browsing history in your browser: Make sure you have the most recent version of your browser: Sometimes these simple solutions can solve login problems. You might have a temporary problem with the app or browser you're using with Dashlane.
0 kommentar(er)
